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FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS (FAQ)

Can I get a quotation from you?

Yes, you can get a free quotation from us!

Fill in your details in the contact form and we will get back to you ASAP.

When will my item be delivered?

West Malaysia

Within 2 ~ 7 days

East Malaysia

Within 7 ~ 10 days

What can I do if my item is damaged?

You may return your item to us

In the unfortunate event that your product arrives damaged or with any imperfections, the item can be returned within 30 days of receiving your parcel.

Please note that returns may not be done if the item was damaged due to user error/damage

Can I change my shipping address after placing an order?

Need a change on shipping address?

If your order hasn’t shipped yet, you may update the address by contacting our support team via email at support@aluplus.com.my. However, once your order has be shipped, changes unfortunately cannot be made.

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ALUPLUS provides a streamlined solution for your ideology . The company is led by a team of qualified, experienced, and dependable professionals. With the expertise of our dedicated technical and management staff, we are committed to ensuring the timely delivery and high-quality execution of every project we undertake.

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+60 10-286 0268 / support@aluplus.com.my

Address

A-01-03, PANGSAPURI SRI TERATAI, LEBUHRAYA BUKIT JALIL, BANDAR PUCHONG JAYA

Opening Hours

Mon to Fri (9AM - 5PM) , Sat (9AM - 1PM) , Sun (Closed)

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